Frequently Asked Questions (FAQs)#

Installation#

The installation fails when using a firewall

When operating behind a firewall, the pip dependency installation may fail and result in an import error when next starting QGIS. One way to ensure the installation, is using the DownloadAll class in a script, run in the Python terminal.

# This script is to be executed in the QGIS Python console. Open it via the menu bar ->
# Plugins -> Python console, or use Ctrl + Alt + P. Then use the "Show Editor" button,
# paste this script, edit, and press execute. Pasting into the console directly will
# result in an exception.
import os
from qaequilibrae.download_extra_packages_class import DownloadAll

# Set the environment variables required for pip here
# os.environ["variable name"] = "variable value"

# Create an instance of the our downloader class, this handles all the dependencies that
# qaequilibrae needs and removes packages that conflict with the global QGIS packages.
installer = DownloadAll()

# The downloader uses two files to mark when dependencies have need installed, we'll
# remove those to get it to retry the downloads.
installer.retry_pkg_install()

User issues#

I’ve found a problem, how can I report it?

After reviewing the documentation and the discussions on our Google Group, and ensuring that there is an actual bug or documentation issue, you can report it in the following ways:

On this page

This Page