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# Support & Sponsors

## Support

AequilibraE is developed by a small but dedicated team of professionals with limited funding.

### Paid support

Paid support for AequilibraE is offered by Outer Loop Consulting, an Australia-based consulting company, with support available in English, Portuguese, German & Spanish.

All support is offered in prepaid packages of a minimum of 10h of consulting by phone, e-mail or Microsoft Teams at a fixed rate of USD 150/h.

To acquire a paid support package for AequilibraE, please e-mail aequilibrae@outerloop.io

### Free support

There are two mechanisms to obtain free support that also allow you to check whether your question was already asked in the past, with the first option being the most often used as of December/2023:

1. Joining the AequilibraE Google Group and sending your question there.

2. Posting your question to GIS StackOverflow using the `#aequilibrae` tag;

Please note that all questions and answers in both forums are public.

## Sponsors

Sponsoring AequilibraE’s maintenance and new features is the best way to guarantee that the bugs you need fixed and the features your projects require are incorporated quickly into the software. Please contact aequilibrae@outerloop.io for sponsoring opportunities.

### Maintenance sponsors

2024:

- ADEME

2023:

- Outer Loop Consulting

- La Fabrique des Mobilités

- EGIS France

2022:

- Outer Loop Consulting

2021:

- Outer Loop Consulting

2016:

- Instituto de Pesquisa Econômica Aplicada

### Feature sponsors

2023:

- GTFS import - La Fabrique des Mobilités

- Transit assignment - EGIS France

- Select Link Analysis - Outer Loop Consulting